EIP WASHING is committed to ensuring appropriate privacy standards are maintained to protect the information you provide when you access and use our website.Any personal information you provide to us will only be used to provide a service to you, or to improve your site experience. We will only use your personal information for the intended purpose, and we will not share or sell this personal information with any other organisations without your consent.
EIP WASHING team members are all customers themselves, of EIP WASHING and other online stores, so we understand how important it is to keep your information secure and protected.
If you have any questions about your information or wish to have any of it deleted, please do not hesitate to contact us at hi@eipwashing.com.
What information do we collect?
We may collect the following information from you when you register on our site or fill out a form. If you place an order with us, we will require personal information from you to be able to process the order.
Name and delivery address.
Contact information, including email addresses.
Demographic information, such as zip code, preferences, and interests.
Other information related to customer surveys and offers.
How will we use this information?
The information we collect from you may be used in the following ways:
To personalize your experience and ensure that the information on EIP WASHING is presented to you in the best way possible.
To improve our website – we continuously aim to improve our website by the information and feedback we receive from you.
To improve our customer service – the information received from you helps us to more effectively respond to your support needs and customer service requests.
To process transactions.
To send periodic emails – the email address you provide us to process orders may be used to send you information and updates in relation to your order.
To update you with our latest offers, products, news and promotions.(Promotional material will only be sent to you with your consent)
How do we protect your information?
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the database of our payment service provider. It is only accessible to those authorised with special access rights to such systems. Those with access to this information are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. If you elect to save your payment details for future orders, this information will be stored securely with our payment service provider.
Do we use cookies?
Yes, we use cookies when you visit our site to better your experience when visiting our website. Cookies are small files saved to your computer’s hard drive that tracks, saves and stores information about your interactions and usage of the website. This allows us to provide you with a tailored experience within EIP WASHING.
Cookies are useful because they allow a website to recognise a user’s device and are widely used in order to make websites work more efficiently, let you navigate between pages, remember your preferences and generally improve your user experience. The can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals.
By using EIP WASHING, you agree to placing cookies on your device and accessing them when you visit the site in the future. If you prefer, you can choose to have your device warn you each time a cookie is being sent, or you can elect to disable all cookies or delete any cookies already sent. These preferences can be adjusted in your internet browser settings. Please note that, as with most websites, your user experience may be affected and you may not be able to take advantage of certain functions of our site. If you are having trouble placing orders, please contact us at hi@eipwashing.com. You can learn more about the cookies that we use here.
How do we share the information we collect?
We do not sell, trade or transfer your personal information.
We work with a number of third parties (service providers) who assist us in operating the website, conducting our business and serving you. Each of these service providers have been selected by us for their ability to provide the particular services needed, including their ability to handle sensitive information including your personal information.If requested, we will share your information to comply with any formal legal requests.
